Questions

1. What is the Allegheny County?

2. What types of special taxes are collected by Allegheny County?

3. What channel is available for making payments for this tax?

3.1. What remittance forms are displayed to taxpayers for Allegheny County tax type?

4. How can login issues during payment be resolved?

5. What should I do if my Allegheny County tax payment was returned?

6. What key additional resources do I have to consult?

Allegheny County is a governmental jurisdiction located in the state of Pennsylvania, United States. As a local government entity, it is responsible for providing a wide range of public services to its residents, including the administration of various taxes.

Allegheny County's Special Tax Division administers several taxes that may be paid through the county's designated CSG Forte payment channels. Taxpayers have the option to register for account or make payments as a guest through the BillPay portal. The taxes are mandatory payments required from businesses operating within Allegheny County and currently include the following tax programs:

Note: For additional information about Allegheny County taxes, refer to the official Allegheny County website.

Allegheny County is a governmental jurisdiction located in the state of Pennsylvania, United States. As a local government entity, it is responsible for providing a wide range of public services to its residents, including the administration of various taxes.

The county utilizes the CSG Forte payment system, which is accessible through its official portal. Taxpayers can submit their payments either by logging into their account using their email and password or by proceeding as a guest. Customers who opt to make a payment as a guest are not required to log in or create an account to complete the transaction. However, they must have their account number and access code readily available, which can be found on their most recent tax statement.

Notes: 

• To make a first-time payment, taxpayers are required to create an account and link their access code and account number by selecting the "Create a new user account" option.

• General external training material has been published for customer reference in the following BillPay Demo.

Allegheny County uses a customized BillPay configuration called Account Mode that enables taxpayers to make multiple payments toward the same bill using a remittance form. Rather than presenting a traditional invoice with a fixed amount due, the portal displays a tax-specific remittance form that collects taxpayer information, performs the required tax calculations, determines the amount due, and submits the payment through BillPay. Any applicable “Balance Forward” amount is included in the final amount due.

Based on the selected “Bill Type”, the corresponding payment form will be displayed as illustrated below.

Note: The trigger controls the display of the corresponding payment form and enables taxpayers to submit multiple payments against the same account when applicable.

If a taxpayer experiences login difficulties when attempting to make a payment, they may try to resolve the problem on their own by using the “Forgot Password” function. This involves following the prescribed steps to reset the password. To proceed with password recovery, the following instructions must be considered. 

Alternatively, the taxpayer may re-register using a different email address by selecting the “Create a new user account” option. This option requires the taxpayer to have both their account number and an access code. If the taxpayer does not have the access code, it can be obtained by contacting CSG Forte’s Government Support team at governmentsupport@forte.net or by calling 866-290-5400 (Option 3).

If a taxpayer experiences a returned payment, the CSG Forte’s Government Support team can be contacted at governmentsupport@forte.net or by calling 866-290-5400 (Option 3). A support agent will help identify the reason for the return.

• BillPay by CSG Forte
• Alcoholic Beverage Tax- Allegheny Couty Platform