Support Services

Lendica FAQs


Who is eligible to use Lendica? 

  • Lendica is available to small and medium-sized businesses in the United States that sell goods or services online or offline. 

  • To be eligible, businesses must have an account with one of Lendica’s partner platforms and meet certain minimum criteria such as revenue, time in business, and credit score. 

  • Merchants can check their eligibility and apply for Lendica financing products through their partner platform's dashboard or website. 

What is iBranch and how does it work? 

iBranch is a service that allows merchants to access and manage their account, transactions, and reports with Lendica through integration to a secure online platform. Merchants can use iBranch to check their balance, make payments, view statements, download reports, and more. 

What can merchants do with iBranch? 

With iBranchmerchants can: 

  • Check their account balance and transaction history 

  • Make payments and view payment history 

  • View and download statements and invoices 

  • Download and export reports and data 

  • Update their profile and settings 

  • Contact Lendica’s support team for any questions or issues 

What are the benefits of using iBranch? 

iBranch offers several advantages for your SaaS platform and your customers. By using iBranch, you can: 

  • Increase customer retention and loyalty by offering value-added services 

  • Boost revenue by earning commissions from Lendica for every financing agreement originated 

  • Enhance customer experience by providing seamless and fast access to capital 

  • Leverage Lendica's expertise and technology in embedded financing 

How do I integrate iBranch with my SaaS platform? 

Integrating iBranch with your SaaS platform is easy and requires minimal development efforts. You can follow these steps to get started: 

  • Download the iBranch java script library from Lendica's developer portal 

  • Place the iBranch script tag on your SaaS platform's HTML page where you want the financing tools to appear 

  • Configure the iBranch options with your partner token, API key, and other parameters 

  • Connect your SaaS platform's backend to Lendica's backend API using the iBranch documentation 

  • Test the iBranch functionality and appearance on your SaaS platform 

  • Launch the iBranch to your customers and start earning commissions 

How does Lendica ensure the security and privacy of the partner's data? 

Lendica ensures the security and privacy of the partner's data by using the following measures: 

  • Encrypting all data in transit and at rest using SSL/TLS protocols and AES-256 encryption. 

  • Storing the partner's API keys and credentials securely in a vault service that uses encryption and access control policies. 

  • Using HTTPS requests and headers to communicate with the partner's API endpoint. 

  • Complying with the GDPR and CCPA regulations and following the best practices for data protection and privacy. 

  • Conducting regular audits and reviews of the security and privacy practices and policies. 

What is the Lendica Partner API? 

The Lendica Partner API is a RESTful API that allows partners to access and update data related to their companies and customers on the Lendica platform. The API enables partners to integrate Lendica's financing solutions into their own systems and workflows. 

How do I get started with the Lendica Partner API? 

To get started, you need to complete the onboarding process with Lendica and receive an API key. You also need to familiarize yourself with the API documentation, which provides detailed information on the available endpoints, request and response formats, and error codes. 

How do I test the Lendica Partner API? 

You can use any HTTP client or tool to test the Lendica Partner API, such as Postman, curl, or Insomnia. You can also use the API Explorer, which is a web-based interface that allows you to interact with the API and see the responses in real time. The API Explorer is accessible at 

How do I handle errors from the Lendica Partner API? 

The Lendica Partner API uses standard HTTP status codes to indicate the success or failure of a request. If an error occurs, the response will also include a JSON object with an error code and a message describing the issue. You should handle these errors gracefully and retry the request if appropriate. For a list of possible error codes and their meanings, please refer to the API documentation. 

How does Lendica handle errors or failures in the integration process? 

Lendica handles errors or failures in the integration process by using the following methods: 

  • Implementing error handling and retry logic in the code to handle common scenarios such as network issues, timeouts, or invalid responses. 

  • Logging and monitoring the integration performance and status using tools such as Splunk, New Relic, and Sentry. 

  • Notifying the partner and the Lendica team of any critical or unresolved issues via email, SMS, or Slack. 

  • Providing support and assistance to the partner and the Lendica team to troubleshoot and resolve the issues as soon as possible. 


How do I report a bug or suggest a feature for the Lendica Partner API? 

Lendica appreciates your feedback and suggestions on how to improve the Lendica Partner API. You can report a bug or suggest a feature by emailing or by creating an issue on the Lendica GitHub repository at 


How do I switch from the development environment to the production environment? 

Once you have completed the testing and validation of the integration in the development environment, you can request to move to the production environment by contacting our support team. They will review your integration and provide you with the necessary steps and credentials to switch to the production environment. 



What is the Approval API and how does it work? 

 The Approval API is a service that allows Lendica partners to access and manage their client's approval information, such as financing amount, interest rate, repayment term, and status. By integrating with the Approval API, partners can offer their clients a seamless and convenient experience of applying for and receiving financing from Lendica. 

 How can I benefit from using the Approval API? 

 By using the Approval API, you can enhance your customer satisfaction and loyalty, as well as increase your revenue and retention. You can provide your clients with instant and accurate financing offers, tailored to their needs and preferences. You can also monitor and update their approval status and notify them of any changes or actions required. 

 How secure is the Approval API and what data is shared? 

 The Approval API is secure and compliant with the highest standards of data protection and privacy. We use encryption, authentication, and authorization mechanisms to ensure that only authorized parties can access and modify the approval data. We only share the data necessary for the approval process and consented by the clients. 


 Why do I need to grant API access to Lendica? 

 Lendica is a platform that helps small businesses access financing options from various lenders. By granting API access to Lendica, you allow Lendica to fetch essential data from your platform, such as invoices, bills, and company profiles. This data helps Lendica assess merchants' creditworthiness and match them with the best financing offers for their needs. 

 How can I grant API access to Lendica? 

 To grant API access to Lendica, you need to follow a few simple steps. First, you need to log in to your platform and navigate to the settings page. There, you'll find an option to enable API access and generate an authentication endpoint. The authentication endpoint is a URL that Lendica uses to request a secure key to access your data. You'll also need to provide Lendica with your platform ID, which is a unique identifier that we use to locate your account on your platform. 

 How can I revoke or modify API access to Lendica? 

 You can revoke or modify API access to Lendica at any time by logging in to your platform and navigating to the settings page. There, you'll find an option to disable API access or change the authentication endpoint. You can also contact Lendica's support team and request to terminate or update the integration. 

Where can I find the API documentation and sample code? 

The API documentation and sample code are available on Lendica’s developer portal You can access the portal with your partner's tools and resources to help you with the integration, such as a sandbox, a postman collection, and a webhook simulator. 

How do I contact Lendica support? 

If you have any questions or issues with Lendica, you can contact the Lendica support team via email at or via phone at 1-800-555-1234. They are available 24/7 and happy to assist you with any inquiries. 

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