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V400c - Unpacking the Device

Unpacking the Device

Users will receive the following:

Caution: These cables are only included if purchased in semi-hybrid mode. You can purchase the cables on our equipment website: https://equipment.forte.net/
Note:  Remove all plastic wrapping from the terminal and other components. Remove the protective film from the display.  Save the shipping carton and packing material for future repacking or moving of the device.


Examining Unit Features

Before you continue the installation process, review the features of the device:

  1. Front Display: A terminal display, backlit LCD screen with capacitive color touchscreen LCD.
  2. Key Sets: A backlit 12-key keypad. Three color-coded function keys below the keypad (from left to right: Cancel, Backspace/Clear, Enter)
  3. Magnetic Card Reader: Built into the right side. Swipe the card with the stripe down and facing inward, toward the keypad.
  4. Smart card reader: Built into the front of the terminal. Insert the card with the chip facing upward.
  5. Paper and Printing Cover: The internal thermal printer opens toward the rear of the unit. Refer to “Loading a Paper Roll in the Printer”
CautionDo not use a unit that has been tampered with or otherwise damaged. This unit comes equipped with tamper-evident labels. If a label or component appears damaged, immediately notify your CSG Contact and the shipping company.
Note: The V400c terminal uses on-screen navigation and selection keys.


Connection Ports

Turn the terminal upside down and remove the rear cover to view the connection ports. Notice that the ports are recessed. Different ports provide connections to communication lines, optional peripheral devices, and the power supply.

  1. Place the terminal upside down on a soft, clean surface to protect the display from scratches. Press the unlock button and then lift the rear cover to access the slots.
  2. Connection Ports: This figure shows the power, communication and connection ports.
CautionDo not connect the terminal to the power supply until all the peripherals are connected.
NoteCompatible peripheral devices options: Host USB Port: PIN Pads, Barcode readers, Biometric readers, flash disk, keyboard. Multi-Communication Port supports: PIN Pads, Computers, ECRs, Check readers, CTLS readers, Biometric readers, Barcode readers, Keyboards


V400c Plus User Manual Desktop (adobe.com)


V400c Plus User Manual Mobile (adobe.com)


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