Support Services

Request To Delete A Transaction

Please note: If you are a merchant who uses the Virtual Terminal, you may have the option to void the transaction. Please see the instructions at the bottom of the attached document. If you do not have the option to void the transaction, please fill out the form linked below and/or the PDF attached and send it back to us at or via fax at 469-675-8731. Click here to view the form. Merchant Request to Delete


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