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Knowledge base

CSG Forte Products and Solutions

Solutions articles related to our products and services provide comprehensive insights and practical advice on how to maximize the benefits of our offerings.

Dex

Dex is our Merchant portal used to manage organization, locations, users, transactions, orders, funding, disputes, and gain insights about their business.

Hardware / Equipment

Terminal Guide and Process, along with Additional Resources to use Internal or to further assist a Merchant.

Developer: Resources and Code Samples

Access integration guides, code samples, and tutorials. Use and customize baseline code samples for various integration methods to streamline your development process.

Communication

Latest communications including Newsletters, Security Bulletins, New Feature Updates and Announcements.

Merchant Resources

Helpful information that provides merchants insight on submitting request, disputes management, Dex platform and more.

Partner Resources

Resources to assist partner's with merchant management, submitting request, Forte's products and more.

Training

Comprehensive training library, designed to equip users with the skills and knowledge necessary to effectively utilize our products and services.

Forms

Provides direct access to CSG Forte’s standardized request forms, enabling customers to efficiently submit a variety of service requests—including bank account changes, signer contact updates, funding requests, and ACH or credit limit increases.

General Resources

Applicable resources and documentation for partners and merchants.