Resending Invitations to Users
If a user declines an invite, fails to register before the invite link expires, or is deleted, the Admin can resend the user another invite containing a new, unique registration link.
To resend a Dex invitation to a user, complete the following steps:
- Click Manage > Users in the Dex menu to access the Users Datagrid.
- Use the Status filter to narrow down the list of users according to Invited, Rejected, or Expired statuses within a specified date range. If you know the specific user to whom you want to resend the invite, use the Search field to find him or her by Name or Username (i.e., email).
- From the Users Datagrid, click
> Resend next to the user whose invitation you wish to resend, or access the User's Details Screen and click Actions > Resend. Dex sends the user another invite email with a unique registration link, changes the status of that user back to Invited, and immediately disables the registration link in his or her original invite email.