Deleting Users from Dex
Admins can delete users in the Active status to ensure they have no access to any Dex merchant organization or location data.
To delete a user from the Users Summary Datagrid, complete the following steps:
- Click Manage > Users in the Dex menu to access the Users Summary Datagrid.
- Use the Status filter to narrow down the list of users according to Active status within a specified date range. If you know the specific user you want to delete, use the Search field to find him or her by Name or Username (i.e., email).
- Click
> Delete next to the user you wish to delete. The Delete User pop-up message displays.
- Click the Delete button on the Delete User pop-up message. Dex returns you to the Users Summary Datagrid, changes the user's status to Deleted, and disables his or her access to Dex.
To delete a user from the User's Details Screen, complete the following steps:
- Click Manage > Users in the Dex menu to access the User Summary Datagrid.
- Use the Status filter to narrow down the list of users according to Active status within a specified date range. If you know the specific user you want to delete, use the Search field to find him or her by Name or Username(i.e., email).
- After locating the desired user click the row on which he/she is listed. The User's Details Screen displays.
- Click the Actions button and select Delete. A Delete User pop-up message displays.
- Click the Delete button on the Delete User pop-up message. Dex returns you to the User's Details Screen, changes the user's status to Deleted, and disables his or her access to Dex.