Support Services

Engage Live Agent Assist: How to Create and Send Invoice via Email


start iorad content - don't remove it

Here's an interactive tutorial

** Best experienced in Full Screen (click the icon in the top right corner before you begin) **

https://www.iorad.com/player/2352208/Engage-Live-Agent-Assist--How-to-Create-and-Send-Invoice-via-Email

17 STEPS

1. Click Create Invoice

Step 1 image

2. Enter the Invoice Number.

Step 2 image

3. Select a Due Date.

Step 3 image

4. Enter the name of the business or individual in the field Invoice To

Step 4 image

5. Optional Field: if you are invoicing a business you may wish to also include a Contact Name

Step 5 image

6. Optional Field: if you wish to include information that will only be viewable to your internal agents you may do so in this box Internal Note

Step 6 image

7. Optional Field: If you wish to provide additional information to the payer regarding their invoice you may use this box labeled Customer Note

Step 7 image

8. Enter the Amount

Step 8 image

9. Click Send Payment Link

Step 9 image

10. Select Email

Step 10 image

11. Enter the Email Subject

Step 11 image

12. Enter the Payer's Email

Step 12 image

13. Click Select payment link

Step 13 image

14. Select the Payment link type.

Most cases will choose the "Simple" link for a one-time payments.

If setting up recurring payments, see training for "How to Create Payment Plan" if electing this functionality.

Step 14 image

15. Click Create Link

Step 15 image

16. DO NOT EDIT THIS TEXT BOX:

The text data in this box will automatically generate based on the details provided in the previous Create Payment Request Page.

Step 16 image

17. Click Send

Step 17 image

end iorad content - don't remove it



Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.