Support Services

7.1 Credit Card Settlement FAQ

Will chargeback fees apply for these transactions?
No chargeback fees will apply related to these transactions.

Will these unfunded items reflect in my daily reporting?
Your Autodaily reports and Dex funding reports will reflect the transactions marked as chargebacks.

Will the chargeback be netted against my funding deposit?
Unless specified during enrollment, your account was set up to net out chargebacks in your funding. If you requested Forte not to net chargebacks, then the debits will show as separate line items in your bank account.

If you have any additional questions regarding this notice, please feel free to contact our Support Team at via email or 866-290-5400 (Option 1) by phone.  

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