Support Services

Q: One of my transactions shows an “R” code on it, what does this mean?

A: Forte uses NACHA specification return codes that indicate whether the consumer portion of the payment has been returned or rejected. Some common returns are a closed bank account, invalid bank account, insufficient funds, or a dispute. If a payment is unsuccessful, Forte usually receives the return message from the ACH network within 2 to 4 business days of payment submission. For more information on return codes, please refer to the latest NACHA guide which can be found at http://www.nacha.org (subscription required).

[INSERT DROP DOWN OF TRANSACTION RETURN CODES FOUND http://www.forte.net/devdocs/reference/response_codes.htm



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