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Q: I am using Internet Explorer while trying to login to my virtual terminal but am getting prompted with the error message that the version of I.E. is not compatible, what do I do?

A: On your keyboard, hit “Alt” and “T” at the same time to pull up tools. Go down to compatibility settings. When it opens up, it will have payments gateway.net in the box to add. Just click add and close and then refresh window.


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