Content

1. Overview

2. Subscribe

3. Navigation

At CSG Forte we are committed to delivering a seamless and reliable experience for our merchants and partners. When service incidents occur, timely and transparent communication is essential.

• Real-Time Updates, All in One Place! The CSG Forte Status Page provides a centralized resource to monitor the current status of our solutions and services. Merchants and partners can:
  • Monitor service status: View ongoing incidents and their current status.
  •  Track incident progress: Follow updates as issues are investigated and resolved.
  •  Receive notifications: Subscribe to alerts for timely updates on incidents that may affect your services.

Stay Connected and Informed!

Bookmark the page today: http://status.forte.net.

1. Access “status.forte.net” and click the “SUBSCRIBE TO UPDATES” button located in the right site of the main section.
2. A menu will be displayed, offering the option to choose the preferred notification method (email, phone, etc.). After completing the required information, select the corresponding subscribed button. Once the contact preferences are set, the new menu will allow selection of products, with the option to uncheck those for which notifications are not desired. Click “Save”.
3. A final confirmation message will appear, select “Confirm subscription”. 

Access the page and identify the incident category to be reviewed. Expand the category by selecting the plus (+) icon. Once expanded, locate the specific item to be consulted and position the cursor over a marked point on the green timeline as needed (defined from the current date to the previous 90 days). By positioning the cursor over a marked point on the timeline, a message will appear displaying the details of the reported incident.

Note: Alternatively, the page may be scrolled to the bottom to review incidents listed in the “Past Incidents” section.