V400c Plus needs to be connected to a device with the Port 80 and 443 opened in the firewall.
Most devices already have this enabled. If not, please follow these steps:
- Press the Windows key + S on your keyboard to open the search bar. Type “Firewall” in the search bar and select “Windows Defender Firewall” from the search results.
- The Windows Firewall settings window will open, click on “Advance Settings” on the left-hand side (Section A).
- In the Advance Settings view, click on “Inbound Rules” on the left-hand side, (Section B) then click on “New Rule” on the right-hand side to create a new inbound rule. (Section C).
- The “New Inbound Rule Wizard” will open.Note: The terminal uses the following URL/IP addresses:Paymentsgateway.net 52.1.60.186 - Terminals.forte.net 52.1.41.20
- In the “New Inbound Rule Wizard,” select “Port” as the rule type (Section D) and click “Next”.
- Choose “TCP” as the protocol, select “Specific local ports.” and enter “443” in the “Specific local ports” field (Section E) and click “Next”.Note: Repeat the same process for both ports, changing the number from 443 to 80
- Select “Allow the connection” and click “Next”.
- Choose the appropriate network location where the rule should apply (Domain, Private, Public) and click “Next”.
- Give the rule a name and an optional description.
- Click “Finish.”
V400c Plus User Manual Desktop (adobe.com)
V400c Plus User Manual Mobile (adobe.com)