Support Services

Dex-- Funding Module


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11 STEPS

1 The first step is to open Dex. and click Funding.

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2 Click the drop down to select your date range. 

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3 Click the first date of your range. 

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4 Then click the last date of your date range or select from a predetermined range on the left. 

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5 Click Apply. 

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6 You can also search by Bank Account number if the transaction didn't populate in the provided date range by entering the merchant's full bank account number. 


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7 You also have the option to search by the Amount of the funding transaction. 

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8 There are additional filtering options available if you're unable to locate the funding transaction with any of the previous search criteria.

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9 Click the 3 vertical dots to see all transactions that comprise the funding transaction.

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10 Click Related Transactions

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11 Click the 3 vertical dots to get additional options related to the transaction.

Please note the available options are based on the current status of the transaction. 

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Here's an interactive tutorial for the visual learners

https://www.iorad.com/player/1637720/Dex---Funding-Module

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