Support Services

Bank Account Change Request

Merchant Bank Account Change

  • Merchants will need to complete the Bank Account Change form and if the merchant doesn't have a permanent, imprinted voided check to provide, a bank verification form can be taken to their bank to complete. Completed formstack forms will automatically be routed on the back end to Account Changes Team. If there are issues with the formstack form, you can use the PDF attachment for the bank account change request. Upon completion, the PDF can be sent to [email protected] or faxed to 469-675-8740. 
  • Please be advised that there will be a $35.00 fee added to your invoice for updating your account as requested. 
  • Merchant Bank Account Change Form



 Dual Bank Account Change

  • Merchants will need to complete the Bank Account Change form and if the merchant doesn't have a permanent, imprinted voided check to provide, a bank verification form can be taken to their bank to complete. Completed PDF forms can be sent to [email protected] or faxed to 469-675-8740. 
  • Please be advised that there will be a $35.00 fee added to your invoice for updating your account as requested. 
  • Dual Bank Account Change Request Form



Partner Bank Account Change Request

  • Partners will need to complete the Partner Bank Account Change form and if the partner doesn't have a permanent, imprinted voided check to provide, a bank verification form can be taken to their bank to complete. Completed online forms will automatically be routed on the back end to our Account Changes Team.
  • If there are issues with the online form, you can use the PDF attachment for the Partner bank account change request.  Upon completion, the PDF can be sent to [email protected] or faxed to 469-675-8740.
  • Partner Bank Account Change Form

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