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V400c - Device Overview



The V400c is our most powerful and advanced device.

Experience the pinnacle of modern payment solutions with the V400c. This cutting-edge device combines advanced features and high-end performance to meet all your business needs, from basic payments to loyalty programs and advertising. With its large color touchscreen, the V400c enhances customer interactions through easy signature capture and intuitive navigation. It also supports third-party apps for versatile customization. 

 

Meeting PCI 5.X standards, the V400c ensures robust security with end-to-end encryption and tokenization, allowing merchants to focus on their business. For more details on setup, connectivity, card reader operations, and troubleshooting, review the rest of this manual to unlock the full potential of the V400c.

Note: This color box is used to highlight important information.
Caution: This color box indicates possible hardware or software failure, loss of data or when bodily injury might occur.


Performance and Technical Specifications

  • Processor: 600 MHz, Arm Cortex-A9 32-bit RISC 
  • Memory: 512 MB Flash, 512 MB SDRAM, microSD  
  • Display: 3.5” (320 × 480) HVGA capacitive color touchscreen; oleophobic, smudge-resistant coating 
  • Operating System: Linux, with Verifone security enhancements 
  • Connectivity: Dial-up, Ethernet, 5 GHz + 2.4 GHz WiFi, Bluetooth 4.2 BLE
  • Printer: 30 lps, 40 mm paper roll 
  • Card Readers: Triple track MSR: ISO 7810, 7811, 7813; smart card reader, 2 SAM slots 
  • Contactless: ISO 14443 Types A and B, ISO 18092- capable, MIFARE, NFC/ CTLS schemes 
  • Peripheral Ports: 2 USB connectors: 1 host, 1 host/client; 1 powered RS-232 
  • Keypad: 10 + 5 buttons, backlit, privacy shield 
  • Audio: Speaker + Multi-tone buzzer 
  • Security: PCI PTS 5.X-approved; capable of supporting AES DUKPT 
  • Power: AC input 100-240 VAC, 50/60 Hz; DC output 11.6 V 1.55 A 
  • Environmental: Operating temperature: 32° to 122° F
  • Storage temperature: -4° to 140° F
  • Physical: 190 mm L × 80 mm W × 70 mm H; 381 g 


Security Features

  • PCI-Approved for Secure Transaction: V400c are PCI PTS POI v5.x approved
  • EMV L1 Type Approval: Both contact and contactless transactions
  • Tamper-Resistant Construction: TLS protocols and VeriShield authentication
  • VeriShield: Protect encryption for security.


Selecting a Secure Location

  • Convenience: Choose a location that is accessible for both the merchant and the cardholder.
  • Flat Surface: Place the device on a stable surface like a countertop or table.
  • Proximity to Power and Network: Ensure the location is near a power outlet and network line.
  • Walkways Safety: Avoid placing the power cord in walkways or where it can be a tripping hazard.
  • Attended Environment: Use the terminal in a supervised area to prevent unauthorized access.
  • Avoid Extreme Conditions: Do not use the terminal in areas with high heat, dust, humidity, moisture, or where caustic chemicals or oils are present.
  • Protection from Sunlight and Heat: Keep the terminal away from direct sunlight and heat sources like stoves or motors.
  • Indoor Use Only: The terminal is not waterproof or dustproof and is intended for indoor use only. Exposure to rain or dust may void the warranty.



V400c Plus User Manual Desktop (adobe.com)

V400c Plus User Manual Mobile (adobe.com)

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