Support Services

Hassle-Free Electronic Bill Presentment

Improve your customers’ experience with the freedom to pay when and how they want with BillPay.

  • Easily customize our hosted bill payment portal with your own branding and personalized messaging so your customers have convenient options to securely pay 24/7/365 over the phone, online, or in person.

  • BillPay is a standalone portal that allows you to manage every transaction in a hosted, secure environment. 

  • CSG's Online Bill Presentment solution allows customers to look up bills they owe and pay them using cards and e-checks / ACH. Customers can have multiple payment support channels, such as online, mobile, and IVR.

  • Customers can self-serve, saving your company valuable time, with the ability to view their payment status and history, change bank accounts, and more. 

  • Self-service or professional services integration options. 

  • Built-in PCI compliance and the highest security standards in the industry. 

  • Easily integrate BillPay with your in-person payment solutions, including kiosks and tablets, to provide a seamless customer experience. 

  • Value-add automation capabilities to boost cash flow, keep customer payment information current, avoid declined payments, and improve collection ratios.  

  • Comprehensive reporting and transaction tracking

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