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CSG Forte Engage - Payer Engagement Platform

CSG Forte Engage, a payer engagement platform, simplifies the payment experience for merchants and consumers by empowering payers with multi-channel digital payment options, leading to frictionless and successful transaction processing. 

This results in more on-time payments, increased customer satisfaction, and improved payment card industry (PCI) compliance. CSG Forte Engage also enables payment journey modifications with no downtime.

Convenient Digital Payment Options: Offers multiple payment methods, including pay now, installments, or autopay.

  • Secure Payment Journeys: Keep payment data secure and reduce PCI scope by entering payments into secure NanoSite payment pages delivered via Email, SMS, or QR Code as better suited for the process/customer experience.
  • Simple, Seamless & Timely Implementation: Low-to-no code solution, integrates with REST APIs and Salesforce. 
  • Channel Switching: Empower customers to pay on their preferred channel and switch channels throughout the process.
  • Automated payment reminders: Integrate payment reminders into calendars.

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