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Reminder: Discover Revises Arbitration and Representment Timeframes

The Change: Discover is changing the timeframe to initiate a dispute arbitration request from 30 to 10 days from the notice date of a Pre-Arbitration Inquiry decision.

The timeframe for the Acquirer/merchant to initiate representment is being reduced from 45 to 30 days after the Chargeback Dispute Notice issue date.

The Impact: Merchants should be aware of the changes and update processes to ensure adherence with the new timeframes. 

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