Support Services

Not receiving fees

When you will receiving funding for application fees depend on the number of processing dates set for your account. Unable we are unable to determine how many days you have because a Merchant ID was provided, however, please be advised that the lifecycle of an ACH transaction is 4 business days. It also takes 24-48 hours for a credit card transaction to process. To obtain information specific to your account, please reach out to our Customer Service team at 866-290-5400 option 1. An agent will be better equipped to provide detailed information regarding your account and the funding of transactions.

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