Support Services

Q: I am new to Forte and was set up with access to the Virtual Terminal, however, I do not know how to navigate and use it. Do you offer training on the Virtual Terminal?

A: Yes, if you are a merchant that is set up with Virtual Terminal access, we do offer a webinar each Thursday from from 2 p.m. – 3 p.m. CST. You can register for any of your choice at If you feel after the Webinar that you are still in need of additional training, please contact support services at 866-290-5400 option 1 and we will have one of our customer success team members to set up a 1 on 1 training with you at a time that works best for you.

In addition to the webinar and 1 on 1 training, we do also have virtual terminal training videos that you can also watch by clicking on the following link:

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