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Developer and Integration FAQs
Get answers to common questions about integrating to the Forte platform.
ACH/EFT Processing FAQ
Where can I find the most up-to-date ABA database of participating financial institutions?
Will a less-day hold guarantee that I can collect from my customers?
I want to go to a less day hold on my account so that I can get my funds faster. Can I do that?
How do I test the U02: ACCOUNT NOT APPROVED response?
Is bank authorization required to initiate debits or credits?
What does the R51 reject code mean?
How can I tell if my client's EFT account is on the "Known Bad" list?
Advanced Gateway Interface FAQ
How can I set up a continuous recurring transaction for my client?
When I attempt to write data to the SSL socket using Java, I get an exception. What's going on?
How do I process a transaction between two clients?
How do I resolve invalid Merchant ID and Password issues?
What's a good sample Quality Assurance Test Plan for AGI/SPOT messaging?
Batch Transmission FAQ
What is a recommended Quality Assurance Test Plan for batch transmission files?
Does Forte provide any sample batch files?
Can I send debits and credits in the same batch file?
Why are my FTP downloaded batch confirmation and settlement files unreadable?
How do I build and send a file with my transaction?
Why do my batch confirmation files come back with "Test Company"?
Canadian Processing FAQ
What are the supported integration methods for Canadian transaction processing?
Can I process both Canadian and US transactions with the same Merchant ID/Location ID?
What information do I need to pass for Canadian ACH transactions?
How do I format Canadian Routing Numbers?
Can I use the REST API Applications object for Canadian Merchants?
Credit Card and Check Readers FAQ
What check and credit card readers does Forte support?
Where can I find drivers for the USB MagTek reader?
Where can I find the MagTek Configuration Tool with Device Loads?
How can I reconfigure my MagTek credit card swipe reader to factory default settings?
How do I program my MagTek Reader (#22533003)?
How do I install the MagTek Excella device?
Credit Card Processing FAQ
What do I do if I have trouble accepting Health Savings Account (HSA) cards?
Why am I receiving the "SERV NOT ALLOWED" error message?
Forte Checkout FAQ
The Forte Checkout button does nothing when clicked or is not styled correctly. What is causing this?
I get an error message when I try to use Checkout with Internet Explorer 10. What's going on?
Is there a way I can validate email and phone inputs before the customer submits his/her data?
Does Forte Checkout support Canadian echeck transaction processing?
Forte Verify FAQ
How do I decline on UNK results?
Forte Public Keys FAQ
What is the Forte batch file upload public key?
What is the Forte third-party file transfer public key?
General Product FAQ
How do I calculate UTC time in ticks?
How do I request a test account from Forte?
How can I process a transaction with a duplicate amount?
How do I reverse a transaction in Virtual Terminal?
Which integrated shopping carts can I use with Forte products?
What if my FrankIT printer does not print correctly?
What do Forte's status codes mean?
What will my reserve/price increase be?
Why am I receiving merchant timeout errors when trying to send a transaction?
How do I use the libcurl 7.14.0 module included with the PHP v5.0.5 (IIS Configuration)?
Will Forte process ACH and credit card payments for my type of business?
I'm trying to log into Virtual Terminal, but all I see is a spinning circle. How can I fix this?
How do I enable Compatibility Mode for Internet Explorer?
How do I log into Virtual Terminal using the Microsoft Edge browser?
NACHA File Format FAQ
Does Forte require balanced or unbalanced NACHA files?
What should I enter for the NACHA field called Company Identification?
How do I format numeric text in a NACHA-formatted file?
How do I format alphanumeric text in a NACHA-formatted file?
Do I need to include the Immediate Destination in my NACHA file?
PCI Compliance FAQ
How do I know my sensitive data is secure?
Where can I find a global list of PCI DSS-validated service providers?
REST API FAQ
What testing data can I use for Address Verification Service (AVS) testing in Sandbox?
How do I include service fees in my transaction?
Secure Web Pay FAQ
How should I configure my Secure Web Pay permissions for 3DCart?
What are some troubleshooting tips for signed SWP requests?
How can I change the Pay Now button to a link in SWP Checkout?
What are SWP Checkout's Retry Policies?
SOAP Web Services FAQ
Java's wsimport tool returns collision errors when consuming some of Forte's SOAP web services. What causes these errors and how can I work around it?
How can clients be returned to a custom page after making a payment?
What's a good tool for troubleshooting issues with SOAP web services?